Personal Data

Restaurants hold personal data lightly but genuinely: customer names, phone numbers, delivery addresses, order histories. This page is the honest statement of how MahirRMS handles it.

What is collected#

Customers who order for delivery or join loyalty programs have their contact details and addresses stored; walk-in cash sales store nothing personal. Staff records hold the employment details entered when adding users.

Removal requests#

A customer may request removal of their personal data. MahirRMS provides a data removal request form for exactly this; requests are processed against the businesses holding the data.

What removal means — and what is retained#

Removal erases the personal identifiers: name, contact details, addresses. It does not erase financial history — invoices, payments and ledger entries are legal records the business is obliged to retain, and they survive with the personal identifiers detached. This is the standard resolution of the privacy/bookkeeping tension: the person becomes anonymous; the numbers stay true.

For business owners: collect what serves the customer (delivery needs an address; a dine-in receipt does not need a phone number) and let the retention rules of your jurisdiction — not habit — decide how long exported files containing customer data live on your own laptops.