Sales & Customer Reports

The Food Sale tab is the largest report family. The pattern to know: most reports are the same sales figures sliced by one dimension — quantity, gross, discount, tax, net — so pick the dimension your question is about. "Summary" variants collapse to totals; "Day Wise" variants add a per-day breakdown; "Order Type Wise X" cross-tabs a dimension against Dine-In / Take-Away / Delivery.

Register & closing#

• Register Summary / Z-Report — per-register open/close totals, declared vs system cash: the end-of-shift Z.
• Registers — the register history list.
• Day Closing Report — the consolidated end-of-day sales, cash and payment-mode reconciliation.

Sales by dimension#

• Invoice Wise — every bill, one row each; the drill-down starting point. Its two filtered views have their own links: Discounted Orders and Complimentary Orders.
• Item Wise, Day Wise Item Sale — sales per menu item.
• Variant Wise, Variant Wise Summary, Order Type Wise Variant — per size or version of an item.
• Product Wise, Day Wise Product Sale, Order Type Wise Product, Waiter Wise Product — per product, with channel and waiter cross-tabs.
• Category Wise / Department Wise / Department Summary — by menu category and kitchen department.
• Order Type Wise and Shift Wise Order Type — by sales channel, optionally split per shift.
• Date Wise and Date Wise Summary — by calendar day.
• Cashier Wise and Waiter Wise — by the person who rang or served.
• All Orders — a flat, searchable list of every order with status, channel, payment and totals.

Hourly analysis#

Hourly Sales, Hourly Sales Trends, Hourly Sales Tracking, Hourly Sales Category and Hourly Sales Item — sales by hour of day, overall or per category/item, for staffing the rush and spotting dead hours.

Customers#

• Customer Wise and Customer Wise (Summary) — spend per customer.
• Customer Order History — one customer's full order log.
• Top Customers — biggest spenders in the window.
• Customer Retention Dashboard — repeat, new and lapsed customer cohorts.

Due (credit) orders#

Unpaid orders outstanding, sliced five ways — Care Of Wise, Customer Wise (plus a summary), Staff Wise, Order Type Wise — and Due Order Paid for recoveries received in the window.

Delivery & riders#

• Kitchen & Rider Performance — cook-to-door timing per order.
• Rider Check-in/Out History and Rider Status Dashboard — rider attendance, and a live free/busy/returning board.
• Rider KMs and Rider KMs Monthly — distance for fuel and allowance.
• Assign Rider And Areas / Rider And Areas Report, Rider Wise Grouping, Area Wise Grouping — delivery-zone mapping and grouped performance by rider or area.

Reviews#

A six-report hub over customer feedback: Review Summary, Order-wise Reviews, Food Item-wise Reviews, Question-wise Analysis, Detailed Reviews and Rating Distribution — from one headline score down to every individual comment.

Cancellations & discounts#

• Made Food Order vs Un Made Food Order — cancelled orders split by whether the food was already cooked (real wastage) or not.
• Cancelled Items — line-level voids.
• Banking Discount Report — bank-card promotion discounts given.
• Discount Voucher Redemptions — voucher codes redeemed and their value.

Menu engineering#

Menu Engineering (admin, in beta) classifies every item by popularity vs contribution margin — the classic stars / workhorses / puzzles / dogs matrix — so menu decisions are backed by numbers rather than affection.

Some links are audience-specific — an audit of orders switched to third-party channels shows for administrators, and a couple of area-wise views only apply to businesses that use delivery areas — so your menu may show a slightly shorter list than this page.