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Point of Sale

Registers & Shifts

A cashier's drawer holds the branch's most tempting asset. Registers exist so that at any moment, for any drawer, the system can say what should be inside it — and so closing time is a comparison, not a guess.

Opening a register

A register opens for one cashier, on one shift, with an opening float. From that moment every cash movement it takes — sales, refunds, payouts — is recorded against it.

Expected cash and closing

When a register closes, the cashier counts the drawer (by denomination, if the branch enables strict denomination counting). The system compares the count with expected cash — opening float plus every recorded cash movement. The difference is the variance: cash over or short.

The variance limit

A branch can set a maximum cash variance. A closing count whose variance exceeds the limit is refused: the cashier recounts, or a manager investigates before the register can close. Small honest miscounts pass; a drawer that is meaningfully off gets attention the same night it happened, not at month end. Every refused and accepted count is journaled.

Blind cash counting

Some businesses don't want the cashier to see the expected amount before counting — knowing the target invites counting to the target. With blind cash count enabled:

  • the POS hides expected cash and running drawer totals from the cashier;
  • the cashier enters the physically counted amount with no reference figure;
  • the comparison happens on the server, and an over-limit refusal deliberately does not reveal the expected figure.

Managers with register-view authorization still see everything. Blind counting pairs naturally with the variance limit: the cashier counts honestly, the system judges the count.

Shift handover

Shifts belong to the business and are shared by all branches. At handover the outgoing registers close and the new shift's registers open. If the branch closes the whole day (see Day Close), the next day's registers for the new shift are created as part of the close's final commit — so the morning cashier walks into a ready register.

Setting up: the variance limit and blind counting are per-business settings under POS settings. Start with a generous limit (e.g. the price of your cheapest meal), watch the journal for a few weeks, then tighten.

Last updated August 20, 2026